Help Center
Frequently Asked Questions
Answers to common questions about our engineering and industrial solutions services.
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General
Are your engineers certified?
Yes — our technicians hold vendor certifications from Hikvision, EZVIZ, ZKTeco and other partner brands.
Do you provide warranty on installations?
All installation work carries a workmanship warranty in addition to the manufacturer warranty on hardware.
What industries do you work with?
We serve manufacturing facilities, construction companies, government institutions, commercial property developers and corporate offices across Sri Lanka.
Do you offer ongoing maintenance and support after installation?
Yes — we offer ongoing maintenance and support plans to keep your systems running reliably after installation.
Pricing & Quotation
Is the quotation really free?
Yes — every quotation is completely free and carries no obligation to proceed. You only pay once you accept a proposal.
How much does a CCTV or IT installation cost?
Pricing depends on the scope of your project — number of cameras or devices, cabling distance, equipment brand and site conditions. Request a free quotation and our engineering team will assess your requirements and provide a tailored quote.
How long does it take to receive a quotation?
Our sales team typically follows up within 1–2 business days of receiving your request.
Services
Do you service locations outside Colombo?
Yes, we serve clients island-wide across Sri Lanka.
Can you maintain systems installed by another vendor?
In most cases yes — contact us with your system details for an assessment.
Do you supply the equipment, or do I need to buy it separately?
We supply and install equipment sourced from our technology partners, so there is nothing you need to purchase separately.
How long does a typical installation take?
Most CCTV and ELV installations are completed within a few days, depending on the size and complexity of the site.